Terms and Conditions for Use of ODILO Websites, Applications and Services

Odilo, LLC and its affiliates is a provider of digital content and delivery technologies, software applications and hosted websites for its customers across all market segments.

Privacy Policy

This Privacy Policy applies to all Odilo's services and technology that make us of a username and password to access the service. ODILO is committed to honoring the privacy of our customers, subscribers and website visitors. The purpose of this Privacy Policy is to make you aware of how ODILO collects, manages, protects, uses, and/or shares information and what choices are available to you regarding the collection, use and distribution of your Personal Information This policy addresses privacy issues related to your interactions with websites, applications and services.

By creating, accessing or logging in to any of the ODILO websites and applications using your credentials, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Use, and you expressly consent to the processing of your Personal Information, and information collected via technology according to this Privacy Policy.

This Privacy Policy is under continuous evaluation and review for changes and modification against new technologies, business practices and users' preferences and behaviors. It is your responsibility to periodically check for updates to this privacy policy. Your continued use of the Odilo websites, applications and associated services is considered an acknowledgement from you and means you agree to be bound to the terms of the current policy.

What we collect:

We may collect certain information about your activity and interactions with us and information related to your use of our websites, applications and services, including but not limited to, Personal Information, reading history, reviews, ratings, your library card account number and PIN number, your AdobeĀ® ID as well as IP addresses, device types, and operating systems.

By using ODILO websites, applications and services you are consenting to sharing your information with us, you authorize ODILO to collect and retain your Personal Information and, at your discretion, your library card account number and/or Adobe ID, and other information. You will not be able to use our applications and services to their full extent unless you identify yourself to us.

Information collected that is deemed personal information includes but is not limited to the following:

ODILO will collect personal information from users 13 years of age and older who choose to use ODILO products, websites, applications and services. By providing any of the above personal information to use our products, websites, software and services, you are affirming that you are 13 years of age or older.

We collect information about you:

  1. To improve the products and services we provide and to improve how we communicate with you about such products and services.
  2. To supply messages that you have requested. For example, to keep you informed about notifications and alerts about titles you have requested or titles you may be interested in, to help you manage your account and place orders, and to keep you informed about future products and features.
  3. To administer your account properly
  4. Support all operations of the services, including but not limited to support for maintaining network communications, user authentication, content, usage statistics, etc.
  5. Sync and share bookmarks, and reading position across devices used by a user
  6. Notify you of changes to this Privacy Policy and other policies;
  7. Offer you a chance to participate in select surveys; focus groups, webinars and giveaways.
  8. Personalize and customize our services to better respond to interests and preferences; and
  9. To enhance your overall experience.

ODILO collects email addresses to send out alerts and notifications, order confirmations, and queries related to orders. You may choose whether you receive emails from ODILO or not. If you opt-in to emails from ODILO, we will only use your email address for specified uses. Odilo will not send you any communications without your consent.

Server logs

We monitor site usage by analyzing aggregated user information. This helps us improve the site to give you the information, services and features you want. This information is aggregated and does not identify you individually. Additionally, we may anonymize this Information and share it in an aggregate form with third parties, partners such as publishers and content providers, marketing and advertising partners in order to analyze service usage, improve the ODILO service and your experience, or for other similar purposes. The use and disclosure of such anonymous information is not subject to any restrictions under this Privacy Policy. ODILO may collect information about the computer or device from which you access ODILO websites, applications and services for purposes of optimizing and improving the service.

Security of Data

The information you provide is only stored on servers operated by ODILO. We have security policies in place to prevent unauthorized access or modification of this data. We encrypt the transmission of sensitive data we collect from all Odilo account holders using secure sockets layer (SSL) technology. We also make use of technologies such as firewalls and DMZs to provide additional data access and security safeguards. ODILO does not guarantee error-free performance under this Privacy Policy. ODILO will use all commercially reasonable efforts to comply with this Privacy Policy and will take prompt corrective actions if ODILO is made aware of any breach or failure. ODILO shall not be liable for any incidental, indirect, consequential or punitive damages or for loss of profit or opportunity, loss of use or other financial loss arising out of or relating to this Privacy Policy.

No disclosure

ODILO takes your privacy seriously. We will not release any personal data (such as email addresses) to third parties for any reason unless required to by law, and we take precaution to ensure we only use your personal data for purposes you've explicitly requested.

Sharing Information

While using the ODILO websites, applications and services, you have opportunities to post reviews and comments, rate content, and share digital content information with others in public and private forums and on social media websites such as Facebook, Twitter, Google+, and Pinterest. When you share such information, it is not subject to this Privacy Policy. ODILO is not responsible for any third party's use of information you publicly display or disclose through our websites, applications and services.


You can easily change your preferences to receive emails and updates from ODILO and unsubscribe by signing into your ODILO account. You may unsubscribe from our service at any time by following the instructions in the message or by sending an email to support@odilo.us. We will then remove all personally identifiable information from the system and ensure that no further mail will be sent to you. To prevent abuse, we will retain your address in our database; this will prevent others from creating a nuisance by submitting your address without your permission.

Contact Odilo

If you have questions or concerns regarding this Privacy Policy, please contact Odilo via email at support@odilo.us